{"id":10328,"date":"2026-08-24T17:44:23","date_gmt":"2026-08-24T15:44:23","guid":{"rendered":"https:\/\/my.onartline.com\/support-portal\/"},"modified":"2026-08-26T18:33:09","modified_gmt":"2026-08-26T16:33:09","slug":"portal-de-apoio","status":"publish","type":"page","link":"https:\/\/my.onartline.com\/pt-pt\/portal-de-apoio\/","title":{"rendered":"Tickets e suporte"},"content":{"rendered":"<p>Bitte melde dich an oder erstelle ein Konto, um auf das Kunden-Support-Portal zuzugreifen<\/p> <div class=\"fst_login_form_auth_wrapper\"><div id=\"fst_login_form\" class=\"fst_login_wrapper\"><form name=\"loginform\" id=\"loginform\" action=\"https:\/\/my.onartline.com\/pt-pt\/wp-login.php?itsec-hb-token=oal-in\" method=\"post\"><p class=\"login-username\">\n\t\t\t\t<label for=\"user_login\">Nome de utilizador ou endere\u00e7o de email<\/label>\n\t\t\t\t<input type=\"text\" name=\"log\" id=\"user_login\" autocomplete=\"username\" class=\"input\" value=\"\" size=\"20\" \/>\n\t\t\t<\/p><p class=\"login-password\">\n\t\t\t\t<label for=\"user_pass\">Senha<\/label>\n\t\t\t\t<input type=\"password\" name=\"pwd\" id=\"user_pass\" autocomplete=\"current-password\" spellcheck=\"false\" class=\"input\" value=\"\" size=\"20\" \/>\n\t\t\t<\/p>\t\t<div id=\"cf-turnstile-2037423596\"\r\n\t\tclass=\"cf-turnstile\"\r\n\t\tdata-sitekey=\"0x4AAAAAAEGNsrumAbU0n9Hn\"\r\n\t\tdata-theme=\"auto\"\r\n\t\tdata-language=\"auto\"\r\n\t\tdata-size=\"normal\"\r\n\t\tdata-retry=\"auto\" data-retry-interval=\"1000\"\r\n\t\tdata-refresh-expired=\"auto\"\r\n\t\tdata-refresh-timeout=\"auto\"\r\n\t\tdata-action=\"wordpress-login\"\r\n\t\tdata-callback=\"turnstileWPCallback\"\r\n\t\t\t\tdata-appearance=\"always\"><\/div>\r\n\t\t<script data-cfasync=\"false\">(window.cfturnstileQueue=window.cfturnstileQueue||[]).push(\"-2037423596\");if(window.cfturnstileRender)window.cfturnstileRender();<\/script>\t\t<br class=\"cf-turnstile-br cf-turnstile-br-2037423596\">\r\n\t\t\t\t<style>#cf-turnstile-2037423596 { margin-left: -15px; }<\/style>\r\n\t\t<p class=\"login-remember\"><label><input name=\"rememberme\" type=\"checkbox\" id=\"rememberme\" value=\"forever\" checked=\"checked\" \/> Manter sess\u00e3o<\/label><\/p><p class=\"login-submit\">\n\t\t\t\t<input type=\"submit\" name=\"wp-submit\" id=\"wp-submit\" class=\"button button-primary\" value=\"Iniciar sess\u00e3o\" \/>\n\t\t\t\t<input type=\"hidden\" name=\"redirect_to\" value=\"https:\/\/my.onartline.com\/support-portal\" \/>\n\t\t\t<\/p><\/form><p style=\"text-align: center\">Not registered? <a href=\"#\" id=\"fs_show_signup\">Create an account<\/a><\/p><p style=\"text-align: center\">Forgot your password? <a href=\"#\" id=\"fs_show_reset_password\">Reset password<\/a><\/p><\/div><div class=\"fst_registration_wrapper hide\"><form id=\"fstRegistrationForm\" class=\"fs_registration_form\" method=\"post\" name=\"fs_registration_form\"><div class=\"fst_registration_fields\"><div class=\"fst_field_group fst_field_first_name\"><div class=\"fst_field_label is-required\"><label for=\"fst_first_name\">First name<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"text\" id=\"fst_first_name\" placeholder=\"First name\" name=\"first_name\" required=\"required\"  \/><\/div><\/div><\/div><div class=\"fst_registration_fields\"><div class=\"fst_field_group fst_field_last_name\"><div class=\"fst_field_label \"><label for=\"fst_last_name\">Last Name<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"text\" id=\"fst_last_name\" placeholder=\"Last name\" name=\"last_name\"  \/><\/div><\/div><\/div><div class=\"fst_registration_fields\"><div class=\"fst_field_group fst_field_username\"><div class=\"fst_field_label is-required\"><label for=\"fst_username\">Username<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"text\" id=\"fst_username\" placeholder=\"Username\" name=\"username\" required=\"required\"  \/><\/div><\/div><\/div><div class=\"fst_registration_fields\"><div class=\"fst_field_group fst_field_email\"><div class=\"fst_field_label is-required\"><label for=\"fst_email\">Email Address<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"email\" id=\"fst_email\" placeholder=\"Your Email Address\" name=\"email\" required=\"required\"  \/><\/div><\/div><\/div><div class=\"fst_registration_fields\"><div class=\"fst_field_group fst_field_password\"><div class=\"fst_field_label is-required\"><label for=\"fst_password\">Password<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"password\" id=\"fst_password\" placeholder=\"Password\" name=\"password\" required=\"required\"  \/><\/div><\/div><\/div><input type=\"hidden\" name=\"__redirect_to\" value=\"https:\/\/my.onartline.com\/support-portal\"><input type=\"hidden\" name=\"_fsupport_signup_nonce\" value=\"ff0c1cabdc\"><button type=\"submit\" id=\"fst_submit\"><svg version=\"1.1\" id=\"loader-1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n           width=\"40px\" height=\"20px\" viewBox=\"0 0 50 50\" style=\"enable-background:new 0 0 50 50;\" xml:space=\"preserve\">\n        <path fill=\"#000\" d=\"M43.935,25.145c0-10.318-8.364-18.683-18.683-18.683c-10.318,0-18.683,8.365-18.683,18.683h4.068c0-8.071,6.543-14.615,14.615-14.615c8.072,0,14.615,6.543,14.615,14.615H43.935z\">\n          <animateTransform attributeType=\"xml\"\n            attributeName=\"transform\"\n            type=\"rotate\"\n            from=\"0 25 25\"\n            to=\"360 25 25\"\n            dur=\"0.6s\"\n            repeatCount=\"indefinite\"\/>\n          <\/path>\n        <\/svg><span>Signup<\/span><\/button><\/form><p style=\"text-align: center\">Already have an account? <a href=\"#\" id=\"fs_show_login\">Login<\/a><\/p><\/div><div class=\"fst_reset_pass_wrapper hide\"><form id=\"fstResetPasswordForm\" class=\"fs_reset_pass_form\" method=\"post\" name=\"fs_reset_pass_form\"><div class=\"fst_registration_fields\"><div class=\"fst_field_group fst_field_user_login\"><div class=\"fst_field_label is-required\"><label for=\"fst_reset_email\">Email Address<\/label><\/div><div class=\"fs_input_wrap\"><input type=\"text\" id=\"fst_reset_email\" placeholder=\"Your Email Address\" name=\"user_login\" required=\"required\"  \/><\/div><\/div><\/div><input type=\"hidden\" name=\"__redirect_to\" value=\"https:\/\/my.onartline.com\/support-portal\"><input type=\"hidden\" name=\"_fsupport_reset_pass_nonce\" value=\"5fc6ad4f27\"><button type=\"submit\" id=\"fst_reset_pass\"><svg version=\"1.1\" id=\"loader-1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\n           width=\"40px\" height=\"20px\" viewBox=\"0 0 50 50\" style=\"enable-background:new 0 0 50 50;\" xml:space=\"preserve\">\n        <path fill=\"#000\" d=\"M43.935,25.145c0-10.318-8.364-18.683-18.683-18.683c-10.318,0-18.683,8.365-18.683,18.683h4.068c0-8.071,6.543-14.615,14.615-14.615c8.072,0,14.615,6.543,14.615,14.615H43.935z\">\n          <animateTransform attributeType=\"xml\"\n            attributeName=\"transform\"\n            type=\"rotate\"\n            from=\"0 25 25\"\n            to=\"360 25 25\"\n            dur=\"0.6s\"\n            repeatCount=\"indefinite\"\/>\n          <\/path>\n        <\/svg><span>Reset Password<\/span><\/button><\/form><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"Bitte melde dich an oder erstelle ein Konto, um auf das Kunden-Support-Portal zuzugreifen Nome de utilizador ou endere\u00e7o de email Senha Manter sess\u00e3o Not registered? Create an accountForgot your password? Reset passwordFirst nameLast NameUsernameEmail AddressPassword SignupAlready have an account? LoginEmail Address Reset Password","protected":false},"author":2,"featured_media":11475,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10328","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/my.onartline.com\/pt-pt\/wp-json\/wp\/v2\/pages\/10328","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/my.onartline.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/my.onartline.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/my.onartline.com\/pt-pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/my.onartline.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=10328"}],"version-history":[{"count":3,"href":"https:\/\/my.onartline.com\/pt-pt\/wp-json\/wp\/v2\/pages\/10328\/revisions"}],"predecessor-version":[{"id":10345,"href":"https:\/\/my.onartline.com\/pt-pt\/wp-json\/wp\/v2\/pages\/10328\/revisions\/10345"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/my.onartline.com\/pt-pt\/wp-json\/wp\/v2\/media\/11475"}],"wp:attachment":[{"href":"https:\/\/my.onartline.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=10328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}